Terms and Conditions

Introduction

Welcome to A1red Carpet Cleaning! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. Definitions

Company," "we," "our," "us"** refers to A1red Carpet Cleaning. Client, you," "your"** refers to the person using our services. Services" refers to carpet cleaning and related services provided by A1red Carpet Cleaning.

2. Scope of Services

A1red Carpet Cleaning provides professional carpet cleaning, stain removal, upholstery cleaning, and related services. Our services are available for residential and commercial properties.

3. Booking and Appointments

• Clients must schedule an appointment through our website, phone, or email.
• Bookings are subject to availability.
• We reserve the right to refuse service if proper conditions are not met.
• Clients must provide accurate information regarding their property and cleaning needs.

4. Pricing and Payment

• Our prices are listed on our website and may vary based on location, carpet size, and condition.
• Payments must be made via cash, credit/debit card, or online transfer.
• Full payment is required upon service completion unless otherwise agreed.
• Late payments may incur additional fees.

5. Cancellations and Rescheduling

• Clients must provide at least 24-hour notice for cancellations or rescheduling.
• Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.
• We reserve the right to cancel or reschedule services due to unforeseen circumstances (e.g., extreme weather, equipment failure).

6. Service Guarantee and Liability

• We strive for customer satisfaction and guarantee high-quality service.
• If you are not satisfied, contact us within 24 hours for a potential re-cleaning.
• We are not responsible for pre-existing carpet damage or stains that cannot be fully removed.
• Liability for damages caused during service is limited to the cost of the affected area’s cleaning.

7. Client Responsibilities

• Ensure clear access to the areas requiring cleaning.
• Remove fragile or valuable items before our arrival.
• Secure pets and inform us of any allergies or sensitivities.
• Inform us of any special requirements before the service.

8. Use of Website

• Clients must use our website responsibly and not engage in fraudulent activities.
• We reserve the right to suspend or terminate access for violations of these terms.
• Unauthorized reproduction of website content is prohibited.

9. Privacy Policy

• We collect and use personal information in accordance with our Privacy Policy.
• Your data will not be shared with third parties without consent, except as required by law.

10. Dispute Resolution

• Any disputes arising from our services will be resolved amicably through negotiation.
• If necessary, disputes may be settled in accordance with the applicable laws of [your location].

11. Amendments to Terms

• We reserve the right to modify these Terms and Conditions at any time.
• Clients will be notified of significant changes via email or website updates.